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Xpedite Tech

Looking for a Health and Safety File Administrator

Experience in Health & Safety File Building and Administration is non-negotiable, as well as a strong knowledge of the OHSA regulations and safety standards.

• 📍 Location: JHB North
• 📅 Job Type: Full-Time | Permanent
• 📢 Department: Operations

About Us

At Xpedite Technologies, we’re a leading vendor-agnostic LTE provider delivering customized, always-on
connectivity solutions across South Africa. Our field operations span a wide range of site types, from
low to high-risk environments, including construction. Compliance, professionalism, and safety are
critical to the reliable service we offer our clients.

The Role

We are seeking a detail-oriented and proactive Health and Safety File Administrator to compile, maintain,
and update Health and Safety documentation for our active and upcoming installation and construction sites.
This role is essential in ensuring that our operations remain fully compliant with OHS Act requirements and
client safety standards.

Key Responsibilities

• Prepare and maintain Health and Safety Files in accordance with project risk categories (Low, Medium, High, and Construction).
• Liaise with project managers, technicians, and subcontractors to gather required documents and certifications.
• Ensure documentation includes method statements, risk assessments, proof of training/competency, toolbox talks, and emergency procedures.
• Conduct periodic audits of on-site documentation to ensure accuracy and compliance.
• Stay up-to-date with current Health and Safety legislation and industry best practices.
• Coordinate file submissions for client approval and support during client inspections.
• Keep electronic records organized and securely stored on company systems.

Requirements

• Previous experience compiling Health and Safety Files, particularly for telecoms projects.
• Sound knowledge of the OHS Act and relevant South African Health & Safety regulations.
• Strong administrative and document control skills.
• Excellent communication and coordination abilities.
• High attention to detail and commitment to compliance.
• Relevant Health and Safety certification (e.g., SAMTRAC, NEBOSH, or similar) preferred.

Desirable

• Experience in telecommunications, networking, or technical infrastructure environments.
• Valid driver’s license and willingness to visit sites when required.

What We Offer

• Competitive salary package with benefits.
• Opportunity to work with a dynamic, innovative company focused on cutting-edge connectivity.
• Hybrid flexibility with a supportive operations team.

We are seeking Telecommunications Field Technicians - Country Wide

• 📍 Province: Gauteng / Kwa-Zulu Natal / Eastern Cape / Western Cape (with national travel as required)
• 🏢 Company: Xpedite Group
• 🕒 Employment Type: Full-Time

Positions are available for Field Technicians to join one of South Africa’s most established and fastest-growing ISP / Telecoms companies.
Applicants must be willing to travel across the country, occasionally stay overnight, and work overtime (including weekends, with compensation provided).

Minimum Requirements

• Matric – Grade 12
• Valid driver’s license and own transport (non-negotiable)
• No criminal record (background checks will be conducted)
• Presentable and professional appearance (client-facing role)

Experience & Qualifications

• At least 2 years’ experience installing outdoor radios and telecom equipment for LTE connectivity
• Basic IP/routing experience with Mikrotik RouterOS / MTCNA certification
• Entry-level networking knowledge

Abilities & Characteristics

• Ability to take initiative, multitask, and meet deadlines
• Capable of self-management and working independently
• Detail-focused, teamwork-oriented, fit, and healthy with sober habits
• Responsible with company assets (vehicles, cards, equipment)
• Committed to upholding the company’s professional image

Skills

• Excellent written and verbal communication skills in English
• Strong interpersonal skills with a respectful, client-focused attitude
• Calm under pressure, with a friendly and professional demeanor

Key Responsibilities

• Install, maintain, and repair telecommunication links
• Support and decommission telecom services when required
• Carry out any additional tasks related to installation and technical support

Training

Working at Heights training will be provided as part of your role.

Looking for NOC Agents – Tier 1 & Tier 2

• 📍 Location: JHB North
• 🏢 Company: Xpedite Group
• 🕒 Employment Type: Full-Time

Xpedite Technologies is seeking NOC Agents (Tier 1 & Tier 2) with experience in the telecommunications industry,
specifically in LTE and 5G connectivity. As a Network Operations Analyst, you will play a crucial role in
ensuring smooth monitoring, troubleshooting, and support for our clients’ networks.

Key Responsibilities

• Monitor customer networks using approved tools and systems.
• Respond professionally to incidents and service requests, escalating to 2nd/3rd Line Support when required.
• Follow up on outstanding queries with internal teams and third parties.
• Adhere to service commitments and SLAs.
• Identify trends in customer calls and escalate to the Team Leader or Manager.

Customer Support

• Provide technical support for monitoring solutions and Xpedite services.
• Stay up-to-date by upskilling yourself on new products and solutions.

Desired Experience & Qualifications

• Grade 12 (Matric).
• Ability to work shifts and weekends when required.
• Understanding of Layer 2 and 3 services.
• Certifications such as A+, N+, and MTCNA (Mikrotik).
• Basic hardware, applications, and networking knowledge.
• Ability to perform basic systems administration tasks.
• Experience in installing and setting up networks, servers, or workstations (advantageous).

Skills & Attributes

• 3+ years’ experience in a Support environment.
• Strong working knowledge of networking and IT systems.
• Proven ability to deliver effective First Line Support.
• Problem-solving mindset with timely solution delivery.
• Strong communication skills, both technical and non-technical.
• Ability to establish and maintain effective working relationships.

Additional Skills

• Good understanding of Mikrotik technologies.
• Keen interest in technology with a desire to grow and develop.
• Strong team player, able to work independently as well.
• Fluent written and spoken English with an excellent telephone manner.
• Effective planning, multi-tasking, and prioritisation skills.
• Positive, can-do attitude.