Committed to Innovation

Application of This Policy

This policy is applicable to all users of our website. It details the methods and reasons behind our use of your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPI”).

Information Collection

We collect personal information when you register on our site, place an order, subscribe to our newsletter, participate in a survey, or complete a form. While registering or ordering, you may be prompted to provide details such as your name, email address, mailing address, date of birth, phone number, and online identifiers. Our site can also be browsed anonymously. Additionally, whether you are logged in or browsing anonymously, we may collect data related to your visit like page views and visit duration. We may gather geographical data and details about your browsing device, including its type, IP address, browser, and operating system. You can update your personal information at any time through your account settings.

Purpose of Information Use

The information we gather can be used to:

• Personalize your experience on our site.
• Enhance our website based on user feedback and interactions.
• Improve customer service efficiency.
• Process transactions securely and efficiently.
• Manage promotions, contests, surveys, and other site features.
• Send periodic emails relevant to your interests and orders.

If you join our mailing list, you’ll receive updates and news about our products and services. You can unsubscribe from these communications through the unsubscribe link provided in each email.

Information Protection

We implement various security measures to protect your personal information, such as encryption and secure servers, especially when you place an order or access your data. We employ data protection and breach response policies, restricting and monitoring access to your information.

Data Retention

Your personal data is retained only as long as necessary to serve you and comply with our legal obligations. You can request the deletion of your personal data through our contact form at https://xpedite-tech.com/contact.

Use of Cookies

We use cookies to enhance your browsing experience, such as maintaining your shopping cart or remembering your preferences for future visits. These cookies can be managed through your browser settings. Turning off cookies might affect the functionality of certain website features.

Disclosure to Third Parties

We do not sell or trade your identifiable information to outside parties. This excludes trusted third parties who assist us in operating our site, conducting our business, or serving you, as long as they agree to keep this information confidential. We may release your information to comply with the law, enforce our site policies, or protect rights and safety.

Third Party Links

At times, we may include third-party products or services on our website. These have separate and independent privacy policies, and we bear no responsibility for their content or activities.

Compliance with Children’s Online Privacy Protection Act

We comply with COPPA, and do not collect information from anyone under 13 years of age. Our services are aimed at users who are at least 13 years old.

Terms and Conditions

Please review our Terms and Conditions section, which governs the use of our website, at https://xpedite-tech.com.

Consent

By using our site, you consent to our privacy policy.

Complaints

To lodge a complaint regarding our privacy practices or compliance with POPI, please contact the Information Regulator at https://justice.gov.za/inforeg.

Policy Updates

We reserve the right to modify this privacy policy at any time. Changes will be posted here and the modification date will be updated accordingly.

This policy supersedes any previous versions published on our website.

This Privacy Policy was last updated on 18 April 2024.